Legal

Virtual Server Service Terms

Draft responsibilities for virtual infrastructure customers.

Draft policy — not active contractLast updated: November 15, 2026

Policy draft for review. This text is not a completed or accepted customer agreement. The contracting entity, business address, service terms and legal requirements must be reviewed and approved before online sales are enabled.

Operating system administration

The quote must specify whether a VPS is self-managed or includes managed support. Customers remain responsible for credentials, updates, software licensing, firewall rules, and lawful activity except for any duties expressly assigned to the provider.

Resources and connectivity

Virtual CPU, RAM, storage, snapshots, bandwidth, public addressing, network filtering and virtualization capabilities must be stated in the final plan. No specific hypervisor or isolation guarantee is made by this draft.

Security and backups

Customers should maintain independent backups and not assume that a provider snapshot is available or adequate. Restoration windows and access procedures require a written service description.

Migration and termination

Data portability, license transfer, IP reassignment, termination and deletion should be addressed before approving an order.

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