Answers before you launch.
Key information about our hosting inquiry process, supported platforms and current ordering status.
Can I purchase a server directly from this website?
Not yet. New orders are handled as inquiries while billing, payment processing and automatic provisioning undergo validation. Request a written quote before paying.
Which games can Blacktop Hosting provide?
Our game page lists common inquiries. The precise game version, egg, platform, mods, slot count and available capacity must be confirmed for each requested service.
Do you support console crossplay?
Crossplay depends on the game, platform and supported dedicated-server release. Ask about your specific combination; it is not guaranteed for every title.
Are server backups included?
Backup frequency, retention and restoration options depend on the plan and platform. Confirm these terms in your written quote before purchasing.
Can you help migrate an existing server or website?
Migration assistance may be available. Share the current provider, application/game version, data size and any access or downtime constraints.
How are resource allocations decided?
CPU, RAM, storage and network requirements are sized against the game or application, expected concurrent users and modifications.
How do I access my existing game server?
Existing customers can use the Pterodactyl control panel with their current account credentials.
Can I use the new billing portal today?
Administrator sign-in is available. Public customer registration, purchases and automatic fulfillment are currently disabled.
Do you offer managed support?
Tell us what assistance you need. The included scope of support and any extra services are confirmed before a service is ordered.
Still have a question?
Contact us with your requirements so we can provide a specific answer.