Account & Login Help
Find the right access point and keep credentials secure.
Which panel should I use?
Existing game server operators generally use Pterodactyl. Paymenter billing authentication is currently enabled for administrators, while public customer signup remains disabled.
Lost access
Use the supported recovery mechanism in the relevant application, if one has been configured and verified, or contact support through your existing agreed channel. Password recovery emails may be unavailable until outgoing billing mail is fully tested.
Two-factor authentication
Staff billing administrators are required to enroll MFA. Store recovery factors securely and never share time-based codes or backup codes with support.
Permission boundaries
A Paymenter staff role does not automatically provide Pterodactyl, SSH, VPS, Discord or server operating-system access. Access to each platform must be assigned separately.