Support

We answer, then we fix

Tickets are handled by people who actually run game servers. Most first replies land well inside an hour.

Billing, provisioning or technical issues, logged in the client area.

Console, files and backups for every server on your account.

Setup guides, modpack installs and troubleshooting.

Frequent questions

How fast is my server set up?

Most orders are provisioned automatically within 60 seconds of payment clearing in Blesta.

Where do I manage my server?

Server control happens in Pterodactyl. Billing, upgrades and cancellations happen in Blesta.

Can I upgrade my plan later?

Yes. Resources are adjusted with prorated billing and no data loss.

Do you support modpacks and FiveM?

Yes. Forge, Fabric, Paper and FiveM templates are supported.

What about DDoS attacks?

Always-on filtering protects every node at the edge.